TERMS AND CONDITIONS

IRONROOT ENVIRONMENTAL SERVICES LLC

WEBSITE & COMMUNICATION TERMS OF USE

Document Number: IR-TC-001

Revision: 1.0

Effective Date: July 14, 2026

Last Updated: July 14, 2026

1. ACCEPTANCE OF THESE TERMS

Welcome to the Ironroot Environmental Services LLC Website ("Website").

These Website & Communication Terms of Use ("Terms") govern your access to and use of our Website, online services, electronic communications, telephone communications, email communications, SMS (text messaging), social media communications, and other methods used to contact or communicate with Ironroot Environmental Services LLC.

By accessing our Website, contacting us, requesting information, requesting an estimate, communicating with us electronically, or using any communication service provided by Ironroot Environmental Services LLC, you acknowledge that you have had the opportunity to review and agree to these Terms.

If you do not agree with these Terms, please discontinue use of our Website and communication services.

2. PURPOSE

These Terms are intended to establish the rules governing:

Use of our Website
Communication with Ironroot Environmental Services LLC
SMS messaging
Telephone communications
Email communications
Social media communications
Online inquiries
Estimate requests
Customer support communications

These Terms do not govern construction services, project performance, payment obligations, warranties, or other contractual obligations related to work performed by Ironroot Environmental Services LLC. Those matters are governed by separate written estimates, proposals, contracts, service agreements, and related project documents.

3. WEBSITE USE

Our Website is provided for informational and communication purposes.

You agree to use this Website only for lawful purposes.

You agree not to:

Submit false or misleading information.
Attempt unauthorized access to our Website or systems.
Introduce malicious software, viruses, or harmful code.
Interfere with the operation or security of our Website.
Misrepresent your identity or authority.
Use automated systems to improperly collect information from our Website.
Use our Website in any manner that violates applicable laws or regulations.

Ironroot Environmental Services LLC reserves the right to restrict or terminate access to the Website for any user engaging in prohibited activity.

4. WEBSITE INFORMATION

Ironroot Environmental Services LLC makes reasonable efforts to provide accurate, current, and useful information.

However, information presented on this Website is provided for general informational purposes only.

Website content may include:

Service descriptions
General project information
Educational information
Frequently asked questions
Contact information
Business updates
Images and videos
Customer communication resources

Website content should not be interpreted as engineering, surveying, legal, environmental, financial, tax, or other professional advice.

Project recommendations require evaluation of individual site conditions.

Website information may be modified, updated, or removed at any time without prior notice.

5. ESTIMATE REQUESTS & COMMUNICATIONS

Submitting an inquiry, requesting an estimate, contacting Ironroot Environmental Services LLC, or requesting additional information does not create a contractual relationship.

Estimates, proposals, and project pricing remain subject to separate review, approval, and acceptance.

Communication through our Website, email, telephone, SMS, or social media does not guarantee project availability, scheduling, or acceptance of any requested work.

6. CUSTOMER COMMUNICATIONS

Ironroot Environmental Services LLC provides multiple methods for customers and prospective customers to communicate with our business, including:

Telephone
SMS (Text Messaging)
Email
Our Website
Social Media Platforms
In-Person Communications

Communications are intended to provide customer service, answer questions, schedule appointments, prepare estimates, provide project updates, and support customers throughout the service process.

Submitting an inquiry or communicating with Ironroot Environmental Services LLC does not create a contractual relationship or guarantee the availability of services.

7. CONSENT TO COMMUNICATE

By voluntarily providing your contact information, you consent to receive communications from Ironroot Environmental Services LLC related to your inquiry, requested services, active projects, estimates, scheduling, billing, or customer support.

Depending upon your preferred communication method, communications may occur by:

Telephone
Email
SMS (Text Messaging)
Website communications
Social media messaging

Consent to receive communications may be provided by:

Contacting us through our Website.
Calling our business.
Sending us a text message.
Sending us an email.
Requesting an estimate.
Requesting customer support.
Providing verbal consent during a telephone conversation or in-person meeting.
Providing written consent through future online forms or agreements, if applicable.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

8. SMS MESSAGING TERMS

By opting in, you agree to receive SMS communications from Ironroot Environmental Services LLC related to:

Customer support / conversational
Informational / project updates
Scheduling updates

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe at any time.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing goods or services.

or contact us directly:

Ironroot Environmental Services LLC

Phone: (616) 727-7878

Email: ironrootmi@gmail.com

Wireless carriers are not liable for delayed or undelivered messages.

9. COMMUNICATION PREFERENCES

Customers may request their preferred method of communication whenever reasonably practical.

Preferred communication methods may include:

Telephone
Email
SMS (Text Messaging)

Ironroot Environmental Services LLC will make reasonable efforts to honor communication preferences; however, certain communications may be provided using another method when reasonably necessary to:

Complete requested services.
Schedule appointments.
Respond to customer inquiries.
Provide customer support.
Deliver invoices.
Provide payment notifications.
Comply with legal obligations.
Protect the safety of our employees, customers, or the public.

10. PRIVACY

Your privacy is important to us.

Our collection, use, storage, protection, and disclosure of personal information are governed by our Privacy Policy.

By using our Website or communicating with Ironroot Environmental Services LLC, you acknowledge that you have had the opportunity to review our Privacy Policy.

https://www.ironrootmi.com/privacy-policy

11. THIRD-PARTY COMMUNICATION SERVICES

Ironroot Environmental Services LLC may utilize trusted third-party providers to facilitate communications and business operations.

These providers may include:

Website hosting providers
Email service providers
SMS messaging providers
Telephone service providers
Customer relationship management platforms
Scheduling software providers
Payment processors
Cloud storage providers

These providers receive only the information reasonably necessary to perform services on behalf of Ironroot Environmental Services LLC.

Their use of customer information remains subject to applicable law, contractual obligations, and our Privacy Policy.

12. INTELLECTUAL PROPERTY

Unless otherwise indicated, all content available on this Website is the exclusive property of Ironroot Environmental Services LLC and is protected by applicable United States copyright, trademark, and other intellectual property laws.

Protected content includes, but is not limited to:

Company name
Logos
Trademarks
Service marks
Website design
Text
Graphics
Icons
Photographs
Videos
Project images
Documents
Policies
Forms
Service descriptions
Original written materials
Other content published on this Website

No portion of this Website may be copied, reproduced, republished, modified, distributed, transmitted, displayed, or used for commercial purposes without the prior written permission of Ironroot Environmental Services LLC, except where permitted by applicable law.

13. THIRD-PARTY WEBSITES

For your convenience, this Website may contain links to third-party websites or services.

These websites operate independently from Ironroot Environmental Services LLC.

We do not control, endorse, or assume responsibility for:

Third-party website content
Privacy practices
Security practices
Availability
Products or services offered by third parties

Users should review the privacy policies and terms of use of any third-party websites before providing personal information or using those services.

14. WEBSITE AVAILABILITY

Ironroot Environmental Services LLC makes reasonable efforts to keep this Website available and functioning properly.

However, we do not guarantee uninterrupted access to the Website.

The Website may become temporarily unavailable due to:

Routine maintenance
System upgrades
Technical failures
Internet service interruptions
Cybersecurity events
Third-party service interruptions
Circumstances beyond our reasonable control

We reserve the right to modify, suspend, or discontinue any portion of the Website without prior notice.

15. DISCLAIMER OF WEBSITE INFORMATION

The information provided on this Website is intended for general informational purposes only.

Although Ironroot Environmental Services LLC makes reasonable efforts to maintain accurate and current information, we do not warrant or guarantee that all information is complete, accurate, current, or suitable for every situation.

Website content should not be interpreted as:

Engineering advice
Surveying advice
Legal advice
Financial advice
Tax advice
Environmental consulting
Professional project recommendations

Every property is different.

Recommendations regarding excavation, drainage, grading, septic systems, erosion control, or related services require evaluation of individual site conditions.

Website content may be updated or modified without notice.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Ironroot Environmental Services LLC shall not be liable for damages arising solely from:

Use of this Website
Inability to access this Website
Temporary Website interruptions
Reliance upon general Website information
Third-party websites
Electronic communications

Nothing contained within these Terms limits any rights that cannot legally be limited under applicable law.

Nothing contained within these Terms limits any obligations assumed by Ironroot Environmental Services LLC under a separately executed written contract or Service Agreement.

17. CHANGES TO THESE TERMS

Ironroot Environmental Services LLC reserves the right to revise, modify, or update these Website & Communication Terms of Use at any time.

Updated versions will be posted on our Website and will include an updated "Last Updated" date.

Continued use of our Website or communication services after revisions are published constitutes acknowledgment of the updated Terms.

18. CONTACT INFORMATION

Questions regarding these Website & Communication Terms of Use or our communication practices may be directed to:

Ironroot Environmental Services LLC

Phone:
(616) 727-7878

Email:
ironrootmi@gmail.com

Website:
https://www.ironrootmi.com

Terms & Conditions:
https://www.ironrootmi.com/terms-and-conditions

19. RELATED DOCUMENTS

These Website & Communication Terms of Use should be read together with the following documents where applicable:

Privacy Policy (IR-PP-001)
SMS Messaging Terms & Conditions (IR-SMS-001)
Master Service Agreement (IR-MSA-001) (when applicable)
Estimates and Proposals
Change Orders
Warranty Information

Each document governs its respective subject matter and should be interpreted accordingly.

20. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

21. ENTIRE AGREEMENT

These Website & Communication Terms of Use constitute the entire agreement governing the use of the Ironroot Environmental Services LLC Website and communication services.

These Terms do not replace or modify any separately executed written contract, estimate, proposal, or Master Service Agreement relating to construction or environmental services.

22. COPYRIGHT

These Website & Communication Terms of Use are the intellectual property of Ironroot Environmental Services LLC.

Except as permitted by applicable law, no portion of these Terms may be copied, reproduced, distributed, modified, published, displayed, transmitted, or used for commercial purposes without the prior written permission of Ironroot Environmental Services LLC.

23. DOCUMENT INFORMATION

Document Title:
Website & Communication Terms of Use

Document Number:
IR-TC-001

Revision:
1.0

Effective Date:
July 14, 2026

Last Updated:
July 14, 2026

Document Classification:
Public Website Policy

Owner:
Ironroot Environmental Services LLC

END OF WEBSITE & COMMUNICATION TERMS OF USE